OasisLMS

Traditional success metrics in dentistry are no longer enough. This course introduces a new formula for sustainable practice growth: data + artificial intelligence (AI) + human experience. Participants will learn how to track and act on key performance indicators, leverage artificial intelligence to enhance decision-making, and deliver patient experiences that build trust and loyalty. Practical strategies for integration will be emphasized.

• Identify five key performance indicators essential for measuring and improving dental practice success.
• Describe how AI tools support predictive analytics, communication and decision-making.
• Explain the impact of patient experience on retention, loyalty and long-term outcomes.
• Implement practical steps to integrate data, AI and patient-centered care into everyday practice management.

Speaker: Aditi Agarwal, DMD

Subject: 550 Practice Management and Human Relations

Credits: 1

Method: Lecture

Audience: Dentists

Speaker Bio  

Aditi Agarwal, DMD, is a practicing dentist, multi-practice owner and co-founder of Practice by Numbers (PbN). She originally built PbN to solve her own operational pain points — and now helps practices across the country gain control, improve efficiency and scale sustainably. A respected speaker and clinician, Agarwal brings a grounded, operator-first perspective to dental technology, bridging the gap between patient care and performance. Whether running her thriving practice or advising on product strategy, she is a true champion of growth-minded, system-driven dentistry.